Frequently Asked Questions
Everything you need to know about riding with Epic Rides
You can book online through our website by clicking 'Book Now', or call us at 604-349-1234. We recommend booking online for the fastest experience.
We offer the most flexible cancellation and change policy. Account holders can make free unlimited changes up to 8 hours before departure.
All luggage, skis, snowboards, and bikes travel free! There are no hidden fees or extra charges for your gear.
The average trip time between Vancouver and Whistler is approximately 1 hour and 45 minutes, depending on traffic and weather conditions.
Our main pickup location is at 1088 Melville St, Vancouver, BC — conveniently located in downtown Vancouver.
Yes! All of our luxury shuttles are equipped with onboard washrooms for your comfort.
Yes, we offer group discounts for parties of 6 or more passengers. Contact us for a custom quote.
EpicRides never cancels a departure due to road closure. We will wait for the road to reopen and get you to your destination.
Still have questions? Contact us and we'll be happy to help.